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The customer is always right”!


Your privacy and security are important to us.

We have updated our Privacy Policy on May 25,2018 in support of upcoming changes to E.U. General Data Protection Regulation.

What does it mean to you?

We have made our Privacy Policy notice clearer and more understandable including information on what data we collect, how we use it and also the rights that are available to you.

What is the General Data Protection Regulation?

The new E.U. General Data Protection Regulation(GDPR) is effective since May 25th,2018.

It replaces the Data Protection Directive of 1995 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empowered all E.U. citizens data privacy and to reshape the way organizations across the region approach data privacy.

It gives consumers more control over their data, and with data top of mind, brands have an opportunity to stand out by using it to improve customer experience long-term.

It brings several improvements to deal with data protection violations in the future.

The aim of the GDPR is to protect all E.U. citizens from privacy and data breaches in an increasingly data-driven world that is vastly different from the time in which the 1995 directive was established.


To sum up:

  1. Rules for businesses and organizations: application of the GDPR obligations, individuals requests and enforcement.

  1. Rights for citizens: protection of your personal data, your rights and redress.

Stronger rules on data protection mean people have more control over their personal data:

  • You have a right to request access to the personal data on organization has about you.

  • You have the right to receive a clear and understandable information about who is processing your datawhat data they are processing and why they are processing it. (Art.12-14 of the Regulation)

  • You have right to request one service provider to transmit your personal data to another service provider e.g. when switching from another internet social network etc.

(Art.20 of the Regulation)

Your personal data: it is any information that relates to an identified or identifiable living individual, for example: your name, your surname, your home address, your e-mail address or your location data.

You can read more about our Privacy Notice by clicking on the link below:

Kindness and courtesy are at the roof of a positive customer service experience”

Shep Hykens”

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